Our sizing is unisex and mostly true to size. Might be a bit small for wide feet.

In case of doubts please go half a size up.

You can find a sizing chart in product pages descriptions.

Your shoes will be shipped from our warehouse in France, right next to Paris. Excluding Saturdays, Sundays and public holidays, your order will be dispatched within 48 hours after you receive your confirmation e-mail. If a delay, extra costs or another issue arises, we will notify you by e-mail as soon as possible. 

After your order is dispatched, delivery time in France is between 2 and 4 working days. Delivery time in the rest of the EU is estimated between 4 and 10 working days. 

Delivery time to the rest of the worlds depends on your location. You can track the progress of your package at any time using the tracking number provided after your order has been shipped.

Your goods will be shipped from our warehouse in France. Delivery costs are based on your region of purchase and will be mentioned during check-out. As we are shipping Delivery at Place (DAP), please note that deliveries to countries outside of the EU may be subject to other additional costs such as VAT, import duties and/or taxes, levied when your package reaches your country and payable by the receiver. These costs are determined by local government regulations and are entirely independent of our company.

The prices on the website include the VAT applicable in your delivery country for orders within the EU.  If you order from outside of the EU, the 20% French VAT tax will not be included in the price you see during check-out, but your delivery may be subject to extra costs such as VAT, import duties and/or taxes, levied when your package reaches your country and payable by the receiver. Shipping terms are Delivery at Place (DAP) from France. These costs are determined by local government regulations and are entirely independent of our company.

If you order from outside of the EU, your delivery will be DAP (Delivery At Place) and may be subject to VAT, import duties and/or taxes, levied when your package reaches your country and payable by the receiver. The amount of VAT, import duties and/or taxes you will need to pay is determined by local government regulations and is entirely independent of our company.

Once your online order has been placed, it is not possible to modify or cancel your order.

You have 14 days after delivery to return a product. Please note that you are responsible for the cost to return your product to our warehouse in France.

To be eligible for a return, your item must be unworn, unused and in the same condition that you received it. You will also need your receipt or proof of purchase.

To apply for a return, please contact us at support@village-pm.com. Make sure to include this information in your e-mail:

- Full name
- Order number
- Reason for return

If your return is accepted, we’ll send you an e-mail with instructions on how and where to send your package. Items sent back to us without an initial return request are never accepted.

Once we’ve received and inspected your return, we will let you know if we can refund your order. If so, you will automatically be refunded via your original payment method. Please note that we do not refund shipping costs and that it may take a few days for your payment method to process and post the refund. 

To apply for a return, please contact us at support@village-pm.com. If your return is accepted, we’ll send you an e-mail with instructions on how and where exactly to send your package. Please note that you will have to send your package to our warehouse in France. Items sent back to us without an initial return request are never accepted.